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We pay great attention to the quality of our products! In order to be able to present you with a large variety of colors and contents, we use a wide variety of goldsmithing techniques. So that you can enjoy your piece of jewelery for a long time, we recommend that you read and follow our care information.
Remove your jewelery before washing your hands, using perfume or lotion. The particles of these cosmetics, which cannot be removed with a quick wash, can settle in hard-to-reach places and combine to form a corrosive mixture that can lead to premature wear of the metal over time. This also applies to the use of cleaning products in the home .Also avoid contact with salt water. This can attack gemstones as well as precious metals and cause lasting damage. Avoid bumps and scratches. Always keep your jewelry individually in the original boxes. Store necklaces closed and lying flat. Particular care should be taken with fire enamel pieces as this is fused glass and improper handling can chip it. Gold plating can wear over time depending on wear and tear. This is a natural process, but it can be avoided with proper treatment (see above).
Since sustainability is a very important topic for us, we only use recycled precious metals and metals (gold, silver, brass) that we obtain from a refinery in southern Germany. For more information, please contact our customer service.
Fire enamel or "real enamel" is a natural product made from melted glass, which develops a very special charm due to its delicate and slightly irregular color, which is created by firing at high temperatures, which only real enamel can produce. Cold enamel is a synthetic resin mixed with color pigments that hardens without heating.
We receive our diamonds from the oldest diamond cutting company in Germany, which basically only imports diamonds from legitimate sources, of natural origin, and in accordance with the UN resolutions 1171, 1173, 1306 and 1343 .
The complete production is located in Germany. All products (jewellery) are designed and manufactured in our manufactory in Hamburg. Since the topic of sustainability is very important to us, we only work with a small warehouse and prefer to manufacture our jewelry on request in order to conserve resources and remain exclusive. Exceptions to this are individual products that we do not manufacture ourselves but sell in a cooperation. Corresponding information on the country of origin can always be found on the product page under "Product details".
